Shipping policy
Shipping Policy
Thank you for shopping at Mat's Beard Bar! We aim to make your shopping experience seamless and enjoyable. Below, you’ll find all the details about our shipping processes, delivery times, and policies.
Domestic Shipping
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Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays). During peak seasons, processing may take an additional 1-2 days.
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Shipping Options:
| Method | Estimated Delivery | Cost |
|---|---|---|
| USPS First Class | 3-7+ business days | Based on location |
| USPS Priority | 2-5+ business days | Based on location |
| USPS Priority Express | Overnight - 2 days | Based on location |
| UPS 2nd Day Air | 1-2 business days | Based on location |
| UPS Ground | 1-3+ business days | Based on location |
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Free Shipping: Enjoy free standard shipping on all domestic orders over $50!
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Tracking: You’ll receive a shipment confirmation email with a tracking number once your order ships. Tracking information will be active within 24 hours.
International Shipping
We proudly ship worldwide! Please note:
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Delivery times vary by destination and typically take 7-21 business days.
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Customers are responsible for any VAT, customs duties, taxes, or fees imposed by their country which are collected by the carrier upon delivery. These charges are not included in the product price or shipping cost.
Damages and Lost Packages
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Damaged Items: If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged items and packaging. We’ll work with you to resolve the issue promptly.
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Lost Packages: If your tracking information shows that your package was delivered but you haven’t received it, please contact your local post office or carrier first. If the issue persists, reach out to us for assistance.
Questions?
If you have any questions about your order or our shipping policy, please contact us at support@matsbeeardbar.com - We’re here to help!